Please read the following terms and conditions before purchasing or participating in the SKILATES 6-Week Ski Conditioning Program. By purchasing a SKILATES package and booking a SKILATES class, you agree to the terms and conditions below, as well as the general Spring Pilates Terms & Conditions.

1. SKILATES PACKAGE REQUIRED

SKILATES classes are only available to clients who have purchased a specific SKILATES punch card.

SKILATES punch cards are available as either:

• 1 class per week for 6 weeks

• 2 classes per week for 6 weeks

A regular Spring Pilates membership, class pack, drop-in, or other package cannot be used to book SKILATES classes.

2. SIX-WEEK PROGRAM

SKILATES is a progressive 6-week program. Your package is designed for the specific six-week program period and must be used during that program.

If you choose the 1x/week option, you will receive one SKILATES class per week. If you choose the 2x/week option, you will receive two SKILATES classes per week.

Unused weekly classes do not roll over. If you miss a week, that week's class punch is forfeited and cannot be saved or used during a subsequent week.

3. NO REFUNDS OR TRANSFERS

All SKILATES purchases are final, non-refundable, and non-transferable.

SKILATES packages cannot be transferred to another person, exchanged for another Spring Pilates package, or converted to regular Spring Pilates classes.

4. CANCELLATIONS & MAKE-UP CLASSES

If you are unable to attend a SKILATES class, you must cancel your booking at least 12 hours before the scheduled class start time.

When cancelled within the required 12-hour window, your SKILATES class punch may be rebooked for another SKILATES session later that same week, subject to availability.

A make-up class is not guaranteed. If there is no availability in another SKILATES session that week, the class will be forfeited.

A class cancelled with less than 12 hours' notice is considered a late cancellation and the class punch will be forfeited. That class cannot be rebooked or carried forward to a future week.

5. NO-SHOW POLICY

If you book a SKILATES class and do not attend, your class punch will be forfeited and you will be charged a $25 no-show fee.

Arriving more than 5 minutes late is considered a no-show and may result in being denied entry for safety reasons.

6. BOOKINGS & CANCELLATIONS

All SKILATES bookings and cancellations must be completed online through the Spring Pilates website or Momence app.

Spring Pilates does not accept or process cancellation requests via:

• Text message

• Email

• Phone call

• Social media

Clients are responsible for managing their own bookings and cancellations through their Momence account.

7. WAITLISTS

If a SKILATES class is full, you may join the waitlist through Momence. Waitlist policies and the standard Spring Pilates late-cancellation and no-show policies apply.

If you are moved from the waitlist into a class, you are responsible for attending or cancelling within the required 12-hour cancellation window.

8. PROGRAM AVAILABILITY

Space in SKILATES is limited. Purchasing a SKILATES package does not guarantee that you will be able to make up a missed class in another session.

Spring Pilates reserves the right to modify the instructor, class schedule, or class format when necessary. In the event that Spring Pilates must cancel a class, clients will be offered an appropriate alternative when available.

9. GENERAL SPRING PILATES TERMS

All other Spring Pilates policies, including studio conduct, safety requirements, late-arrival policies, and general booking policies, remain in effect and can be found on the Spring Pilates website.

By purchasing a SKILATES package, you acknowledge that you have read, understood, and agree to these terms and conditions.